Each holster we sell carries a 30-day workmanship warranty. This policy is maintained for all models of JX Tactical holsters including OWB, standard IWB, and Fat Guy IWB models. Should your holster have a workmanship defect, please contact us with your order number. We will correct the issue through provision of replacement parts, or a replacement holster, based on the circumstances and at our discretion.
As a standard policy, JX Tactical "Fat Guy", IWB, and OWB pistol holsters are not returnable.
If we make an error in your holster order fulfillment, please contact us within 30 days of receiving the holster.
If you order a holster and upon receiving it you realize that you ordered the wrong model, please contact us within 30 days of receiving the holster for possible solution options.
You can find more information about our return policy on our FAQ page.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
*Domestic Shipping to addresses within the US and Territories:
- $0.01 - $74.99: $5.00 Flat Rate USPS First Class shipping
- $75.00 and over: Free USPS First Class shipping
*International Orders (Including Canada): Please Contact Us for shipping costs and estimated delivery times.
Additional fine print regarding shipping: Once your order has been packaged for shipment, you will receive an email with the USPS tracking number. USPS is experiencing unprecedented shipping volumes and limited employee availability causing possible delays in service as a result of COVID-19. JX Tactical cannot, and does not, make any guarantees for USPS delivery times. Once USPS tracking states that an item has been delivered, JX Tactical is no longer responsible for the transport and delivery of the item. Should your item show as delivered, but you are unable to locate the item, we suggest that you contact your local postmaster or postal carrier and/or review the lost package guidelines at www.usps.com to assist in locating a package that has been marked as delivered. Should your order arrived damaged, please retain the packaging and contact us as soon as possible.