Check out of FAQs page for answers to common questions.
For additional questions, please use the "contact us" form below or send questions to our email at: orders@jxtactical.com.
You can expect a reply to your inquiry within 24 hours Monday - Friday, often sooner. Please allow a little extra time to receive a response on Saturday and Sunday.
Please note:
- All orders are non-returnable - Please visit our Returns & Shipping page for more information
- Please allow an estimated 3-5 business days (this does not include weekends or holidays) lead time from order date to shipping date.
- Due to COVID and high order volume, unpredictable delays may occur without notification.
- Orders are hand crafted in the order they are received into the queue.
- You will receive an email when your order has been packaged for shipment.
- Once your order is complete, it will typically be shipped via USPS first class mail the following business day.
- USPS is experiencing unprecedented shipping delays as noted on their website. We are not responsible for USPS shipping delays.