Warranty Policy
JX Tactical proudly stands behind the quality and craftsmanship of our products. All JX Tactical branded products, including holsters, mag pouches, T5 Duty Series products, and EDC items, are covered by a 1-Year Limited Warranty against defects in workmanship and materials. If you encounter an issue with your product that is determined to be a manufacturing defect, please contact us with your order number. At our discretion, we will repair the product, provide replacement parts, or issue a replacement product.
Warranty Limitations:
- This warranty does not cover normal wear and tear, misuse, or accidental damage.
- Alterations or modifications not performed or expressly approved by JX Tactical, Inc. will void the warranty. Unauthorized modifications can compromise the function and safety of the product.
- Any warranty claims for non-JX Tactical branded products, such as belts, lights, or optics, must be directed to the original manufacturer.
Warranty Claim Process:
To initiate a warranty claim, please reach out to our customer service team with a detailed description of the issue and any supporting images. Contact email: answers@jxtactical.com