FAQs

JX Tactical FAQs

Below are some of the most common questions, with answers, about buying and owning JX Tactical "fat guy" holsters and accessories.
If you have additional questions, please use our contact form or your can email us directly at orders@jxtactical.com.

 What are the attachment options for the "fat guy" holster?

JX Tactical "fat guy" holsters come with three attachment options: soft loops, standard clip, and Ulticlip.  Soft loops and standard clip are designed to work with a belt.  The Ulticlip is designed for non-belted clothing such as shorts, sweatpants, athletic wear, yoga pants, and skirts (women wear these holsters too!) The picture below shows the three attachment options:

Fat Guy Holster Attachment Options

*Opie Orange holster with UltiClip (top-left), OD Green Carbon Fiber holster with Soft Loops (top-right), Black Carbon Fiber holster with Standard Clip (bottom) 

holster-attachments-four-pictures.jpg

 *Attachments (top-left), Standard Clip (top-right), Ulticlip (bottom-left), Soft Loops (bottom - right)

 Which attachment should I order? 

Consider what clothes you will be wearing when you carry.  We offer the option of ordering more than one attachment with your holster.  It is worth the extra dollars to have the flexibility of carrying no matter what you are wearing.  For example, ordering the soft loops and the Ulticlip gives you the option of carrying with a belt and without.  You can view all of the attachment options and their prices on the "fat guy" order page

How do I change the attachment on my holster?

Attachments are easily interchangeable with each other.  You will need a phillips head screw driver and that is it!  **In some cases, you also may find it useful to have a flat head screwdriver to hold the back of the fastener as you screw it into place.

Where can I purchase additional hardware if I need a replacement?

We have a Replacement Hardware Pack available for purchase on our Accessories page.  This hardware pack comes with everything you will need to replace attachment hardware (not including the actual attachments themselves) and the tension screw/spacer. 
replacement-part-pack.jpeg

 What adjustments does the "fat guy" holster have, and how do I make adjustments?

The "fat guy" holster has adjustments for ride height and for cant. 

--Ride Height can be changed by adjusting the location of the attachment.  The "fat guy" holsters are shipped with multiple holes for ease of ride height adjustment.  

--Cant adjustment offers a way to carry your holster at a slight angle.  Adjusting the cant offers options for comfort and function.

How long will it take to receive my holster?

All of our pistol holsters are hand-crafted to order.  Our lead time can vary from week to week; however, we do our best to keep the lead time low, and we publish the current lead time on our "fat guy" holster order page and on a banner at the top of our homepage.  This past year has been unusual as the pandemic has caused some unexpected challenges here and there.  But we always have a plan to adjust so that we can make sure that your order is shipped out as soon as possible.  

What shipping method do you use and how long does shipping take?

We ship our holsters via USPS First Class Package mail.  USPS typically takes 3-4 business days to deliver; HOWEVER, USPS has been experiencing some delays in their shipping, as noted on their website.  Therefore, we cannot guarantee how long your holster will take to arrive once we turn your package over to the USPS.  Once your order is prepared for shipment, you will receive an email with the USPS tracking number.  You can monitor your holster's journey using the tracking number.  You can read more about our shipping policies here: https://jxtactical.com/shipping-returns/

What are your shipping charges?

We offer free shipping for orders of $75 or more.  Just choose the free shipping option during checkout.  

Orders under $75 have a flat-rate $5 shipping charge.

Do you ship internationally?

We do offer shipping outside of the US to many different countries.  Please contact us for more information about our international shipping costs and policies.  

Do JX Tactical Holsters have a warranty?

Yes! Our holsters have a 30-day workmanship warranty.  Under this warranty we will correct any workmanship defects for up to 30 days from the delivery date of your holster.  This may include, but is not limited to, shipping replacement parts or rebuilding your holster.  If you believe your holster has a defect, please contact us for next steps.

Are your holsters returnable?

As a standard policy, JX Tactical "Fat Guy", IWB, and OWB pistol holsters are not returnable.  There are two main reasons for this: 1) Every pistol holster is built-to-order, think of a custom order.  Most companies do not accept returns of custom orders.  2) "Fat Guy" are appendix-carry, inside-the-waistband holsters.  Because of this, they are carried in very sensitive areas of the body.  We want customers to be assured that we do not sell holsters that have been in the sensitive areas of another customer's body.  You can read more about our return policy here: https://jxtactical.com/shipping-returns/

If we make an error in your holster order fulfillment or shipping, please contact us within 30 days of receiving the holster.  Obviously, we want you to have the holster that you ordered, so in these cases, we will make it right. 

If you order a holster and upon receiving it you realize that you ordered the wrong model, please contact us within 30 days of receiving the holster for possible solutions for these situations.